Customized Service

Order Processing Times

DIY Kits: Shipped within 1-3 business days. Some may take longer due to production schedules, and we will notify you if this happens.

Patterns, Hardware, Leather, and Tools: Shipped within 2-6 business days.

You’ll receive a confirmation email with tracking once your order is processed. Delivery times may vary; for the latest updates, contact us.

Shipping Methods and Fees

DIY Kits: Free shipping on all orders.

Other Products: FREE shipping on orders over $15; small fee for orders below $15. Orders typically arrive in 6-10 business days after shipment.

30-Day Returns and Exchanges

You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (incorrect or defective item), we’ll cover the return shipping costs.

Expect your refund within four weeks of returning the package, though it may be processed sooner. This includes time for shipping, return processing, and your bank's refund handling

To return an item, please feel free to contact our support team for assistance. We’ll notify you by email once the return is processed.